Careers

Two chefs preparing a meal in a contemporary kitchen.

Where people make the difference....

At The Royal Hotel, everything we do is rooted in genuine Hebridean hospitality, and that starts with our staff. We believe that creating memorable guest experiences begins with a happy, motivated team. That’s why we place real value on the people who work with us, fostering a supportive and positive work environment. Whether you’re building a long term career in hospitality or looking for a flexible, part time role, we offer a workplace where you can grow, develop, and enjoy being part of a friendly team.

We are proud to be a Real Living Wage employer, recognising the importance of fairly rewarding our team. Alongside competitive pay, we offer opportunities for training and development, as well as staff benefits including discounts across the Cala Hotels group.

Explore our current opportunities below and take the first step towards joining our team. If you have any questions, please get in touch with our Hotel Manager or call us on 01851 702604, we’ll be happy to help. If you have a passion for people, a positive attitude, and a genuine interest in delivering great service, we would love to hear from you.

Bar Staff
 

Are you passionate about delivering exceptional service? The Royal Hotel is seeking enthusiastic and dedicated individuals to join our team as Bar Staff. With our rich history and commitment to excellence, the Royal Hotel offers a unique opportunity to contribute to a thriving hospitality environment!

Key Responsibilities:

  • Customer Service: Deliver outstanding customer experiences by providing prompt and friendly service, taking orders, and serving beverages to guests in accordance with our high standards.
  • Beverage Preparation: Prepare a wide range of beverages, including cocktails, spirits, wines, and non-alcoholic drinks, ensuring quality and consistency.
  • Cash Handling: Accurately handle cash transactions, process payments, and maintain cash registers in compliance with established procedures.
  • Bar Maintenance: Assist in maintaining cleanliness and organization of the bar area, including stocking supplies, replenishing inventory, and performing regular cleaning tasks.

Ideal Personal Attributes:

  • Excellent Communication: Possess exceptional communication skills to engage with customers and colleagues effectively.
  • Team Player: Work collaboratively with a diverse team, demonstrating flexibility, cooperation, and the ability to thrive in a fast-paced environment.
  • Attention to Detail: Display meticulous attention to detail in delivering service, ensuring accuracy in order taking, cash handling, and maintaining a clean and organized bar area.

If you are enthusiastic, have a passion for delivering remarkable service, and thrive in a dynamic environment, we invite you to apply for this role. 

Waiting Staff
 

Are you passionate about delivering exceptional service? The Royal Hotel, Stornoway's most historic hotel, is seeking dedicated individuals to join our team as Waiting Staff. If you possess excellent communication skills, a friendly demeanor, and a commitment to providing unforgettable experiences for our guests, this opportunity is for you!

Key Responsibilities:

  • Attend to guests promptly and courteously, ensuring their needs and requests are met with utmost professionalism.
  • Serve food and beverages in a timely and efficient manner, maintaining high standards of presentation and cleanliness.
  • Collaborate with the kitchen and bar staff to ensure seamless service and exceptional guest satisfaction.
  • Handle cash transactions accurately and efficiently, adhering to all cash handling procedures.

Ideal Personal Attributes:

  • Exceptional interpersonal skills: Ability to establish rapport with guests and work effectively as part of a team.
  • Attention to detail: Ensuring every aspect of service, from table settings to food presentation, meets the hotel's exacting standards.
  • Flexibility and adaptability: Willingness to work in a fast-paced environment, adapting to changing guest needs and schedules.

If you are enthusiastic, have a passion for delivering remarkable service, and thrive in a dynamic environment, we invite you to apply for this role. 

Apply Today!

If interested, please email us your CV or for further information and other vacancies, contact Alexander Macleod at 01851 702109.