Best online price guarantee
Book direct with confidence – we promise the best online rate
With our best rates guarantee you can book any Cala hotel on calahotels.com or the hotel’s own website with no booking fees and be sure you’ll get the best hotel room rate available on the web – we promise it. Book a hotel now!
If you find a lower rate
We monitor all rates, so it’s extremely unlikely to happen. However, if you find a lower publicly available rate on another website within 24 hours of booking your hotel room on calahotels.com or the hotel’s own website and at least 48 hours prior to your arrival date, we will match the price.
The price offer must be for the same hotel, arrival and departure dates, number of guests, room type and with the same rate terms or conditions.
To claim, you must tell us submitting a contact form from this website, listing the internet address of the cheaper online booking offer.
As soon as our Customer Care staff have verified the rate meets the above conditions, we will arrange for you to receive a refund of the difference in rates for pre-paid accommodation, or an equivalent reduction in your bill at the hotel.
No online booking fees
Sometimes, you’ll be charged an additional fee to book online by travel web site. When you book directly with a Cala Hotel, we’ll never ask you to pay a booking fee!